Effective Date: September 13, 2024
CrownThriveU, a division of CrownThrive, LLC, is committed to protecting the privacy and personal data of its users in compliance with the General Data Protection Regulation (GDPR). This GDPR Policy outlines how we collect, process, and protect personal data when you use our website and services. By using our website, you agree to this policy and the way we handle your personal data.
Data Controller
CrownThrive, LLC acts as the data controller for the personal data collected and processed through the CrownThriveU website and services. Our contact information is provided at the end of this policy for any questions or concerns regarding your personal data.
Personal Data We Collect
We collect and process the following types of personal data in accordance with GDPR principles:
1. Personal Information: This includes details such as your name, email address, postal address, phone number, and payment information when you enroll in a course, subscribe to our services, or make purchases.
2. Usage Data: We may collect data about how you use our website, including your IP address, browser type, operating system, referring URL, and pages visited. This data helps us improve the performance of our website and provide a better user experience.
3. Communication Data: This includes any communications you have with us, including emails, customer support inquiries, or other forms of communication.
Legal Basis for Processing
We process personal data based on the following legal grounds under the GDPR:
- Consent: We process your personal data with your explicit consent. You have the right to withdraw consent at any time.
- Contractual Necessity: We process personal data as necessary to perform a contract with you, such as providing course access, processing payments, or delivering services you have requested.
- Legitimate Interests: We may process personal data when it is in our legitimate interest to do so, such as improving our website, marketing our services, or securing our platform.
- Legal Obligations: In some cases, we may process personal data to comply with legal obligations, such as tax or reporting requirements.
Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
1. Right to Access: You have the right to request access to the personal data we hold about you, including information on how your data is processed, the purposes of processing, and with whom your data has been shared.
2. Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
3. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent and there is no other legal ground for processing.
4. Right to Restrict Processing: You have the right to request the restriction of your personal data processing in certain cases, such as when you contest the accuracy of the data or object to its processing.
5. Right to Data Portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller where technically feasible.
6. Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing purposes or based on our legitimate interests.
7. Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When personal data is no longer needed, we securely delete or anonymize it in accordance with applicable laws.
Data Security
CrownThriveU is committed to protecting your personal data from unauthorized access, loss, alteration, or disclosure. We implement appropriate technical and organizational measures to safeguard your personal data. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). If we transfer your data to a third country, we will ensure that it is protected with appropriate safeguards, such as the use of standard contractual clauses or other approved mechanisms in compliance with the GDPR.
Third-Party Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with service providers or business partners that assist in operating our website, processing payments, or delivering services. These third parties are bound by data protection agreements and are only authorized to process your personal data as instructed by CrownThrive, LLC.
Lodging a Complaint
If you believe that your personal data rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement.
Changes to the GDPR Policy
CrownThrive, LLC reserves the right to modify this GDPR Policy from time to time. We will update the effective date at the top of the policy when changes are made, and we encourage you to review this policy periodically.
Contact Information
For questions, concerns, or requests regarding your personal data or this GDPR Policy, please contact us at:
CrownThrive, LLC
ATTN: CrownThriveU
P.O. Box 201
Gretna, VA 24557
Email: contact@crownthrive.com
By using our website or services, you acknowledge that you have read, understood, and agree to this GDPR Policy.
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